Privacy Policy
Last updated: April 2025
1. Introduction
Bookbookshop.com ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website www.bookbookshop.com and related services. By using our platform, you agree to the practices described in this policy.
2. Who We Are
Bookbookshop.com is an online bookstore and delivery platform operated by Bookbookshop, registered in Cameroon under R.C. No: YAO/2021/B/1118 (Taxpayer No: M062116267237T), headquartered at Club France, Effoulan district, Yaoundé, Cameroon. We are the data controller for your personal information.
3. What Data We Collect
We may collect the following categories of personal data: • Identity data: full name, username • Contact data: email address, phone number, postal address • Transaction data: purchases, order history, payment details (processed securely by our payment provider) • Usage data: pages visited, search queries, time spent on the site • Technical data: IP address, browser type, device information, cookies • Communication data: messages sent through our contact forms or email
4. How We Collect Your Data
We collect data when you: • Create an account or place an order • Subscribe to our newsletter • Contact us via our forms or email • Browse our website (automatically via cookies and similar technologies)
5. Legal Basis for Processing
We process your personal data on the following legal bases: • Performance of a contract: to process your orders and deliver your purchases • Legitimate interests: to improve our services and prevent fraud • Consent: for marketing communications and non-essential cookies • Legal obligation: to comply with applicable laws and regulations
6. How We Use Your Data
We use your personal data to: • Process and deliver your orders • Manage your account • Send transactional emails (order confirmations, shipping updates) • Send promotional communications (with your consent) • Improve and personalize your experience • Prevent fraud and ensure platform security • Comply with our legal obligations
7. Data Sharing & Third Parties
We do not sell your personal data. We may share it with trusted third parties solely to operate our services, including: • Payment processors • Delivery and logistics partners • IT and cloud service providers • Legal and regulatory authorities, when required by law All third-party processors are contractually bound to protect your data.
8. Cookies
We use cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and personalize content. You may control cookie preferences through your browser settings. Non-essential cookies require your consent.
9. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy or as required by law. Account data is kept for the duration of your relationship with us. Transaction records may be retained for up to 10 years for legal and accounting purposes.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal data: • Right to access your data • Right to rectify inaccurate data • Right to erasure ("right to be forgotten") • Right to restrict processing • Right to data portability • Right to object to processing • Right to withdraw consent at any time To exercise any of these rights, contact us at: contact@bookbookshop.com
11. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
12. International Transfers
Your data may be processed in countries outside Cameroon. Where data is transferred internationally, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.
13. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
15. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy, please contact us: Bookbookshop.com Club France, Effoulan, Yaoundé, Cameroon Email: contact@bookbookshop.com Phone: (+237) 695 33 55 35 / 650 62 62 21